Services

Whether you’re just starting out or you’ve been in business for years, there are benefits in taking a step away from the busy-ness to breathe, plan, create structure, and implement actions to achieve results.

What’s been on your mind?

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HOW CAN WE HELP YOU?

The services outlined below are a sample of how we can assist you.

Let’s chat to work out exactly what you need.

Delivery of services can be via

  • a casual consultation package of one-off or multiple meeting sessions (3 or 6) suitable for consultancy advice or short-term work

    OR

  • a contracted arrangement best suited to a longer-term project


Operational data management

Imagine being on top of your data so you know exactly what’s what!

  • Maintain your dataset in iMIS or your preferred software platform so you can trust the data, knowing it's relevant and current.

  • Delete outdated content (in accordance with operational policies and regulations) taking up unnecessary space.

  • Organise data content so it's manageable and useable, and easily maintained.

  • Gain valuable insights into your data through effective reports so you can understand your customers and your business, and grow in the direction you choose.

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Strategic Systems Management

Set your system and information road map, drive your business forward.

  • Develop strategic road maps for your integrating business systems so you can plan for and implement the technology you need to support the business so it runs effectively.

  • Implement business changes with effective project and change management so your projects are delivered on time, on budget, and with your staff engaged along the way.

  • Be strategic in how you manage your organisation's business information: how long it's retained, managed, and organised, and how staff are onboarded in its use.

  • Ensure your information management practices are compliant with your legal, regulatory, and operational requirements.

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Research

Make decisions based on current research.

  • Find solutions to problems through research that identifies business needs and pain points, areas of compliance, collateral impacts (human, time, financial resources), and risk to an organisation.

  • Benchmark issues against your industry through market research.

  • Choose software that meets your business needs by participating in demonstrations of shortlisted solutions, compiled for you from market research.

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Self-care for Small Business

Look after yourself (and your staff) so you can go the distance

  • When it comes to small business, stress in your personal life can overflow into your professional life, and vice versa.

  • Take the time to process physical, mental and emotional stress - both personal and professional - so you can get back to enjoying your life and your business

  • Break out of the brain fog of stress and gain clarity around what you want and where you're going.

  • Breathe. Relax your body. Unwind your mind. It all helps with focus, productivity, and emotional health.

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Succession planning: end of life

What happens to your business, if something happens to you?

  • Plan the next steps for your business should you die or become unable to make decisions for your business.

  • Identify and document all the important parts of your business ready to handover.

  • Put a succession plan in place and communicate arrangements to all the relevant personnel.

  • Breathe more easily, knowing you’ve done what you can to take care of your business and its future.

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How would you like to work together?


Casual Consultancy Sessions

Do you need a sounding board for ideas and a fresh perspective? Would you like some mentoring as you navigate a new business direction? Perhaps a helping hand on a few practical matters.

Casual consultancy sessions can be purchased as:

  • one-off 45 minute online meetings with a 15-minute post-meeting check in

  • 3 x 1-hour online meetings with 3 x 15-minute post-meeting check ins

  • 6 x 1-hour online meetings with 6 x 15-minute post-meeting check ins

Pricing: $165/hr inc. GST

Pay up front, Book as you go

Contracted Outcomes

Ideal for when you need an extra pair of hands on your team to help move the business forward. A contracted engagement is suitable for work that needs longer-term effort such as:

  • a needs analysis of systems and processes,

  • documentation of business rules and development of use cases,

  • market research and benchmarking, or

  • project management of iMIS, Higher Logic or OpenWater software.

Specific needs are identified during a discovery call. Start small and build on the project as you go.

Pricing starts at $995 per day inc. GST

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Testimonials

  • During her assessment [of our processes], Gillian engaged with all levels of staff, listening to their needs and taking them along on the journey. The positive relationship Gillian built with the staff, along with her knowledge of the iMIS software, prompted us to re-engage her in 2024-2025 to assist with staff training and minor system adjustments during our go-live and post-deployment period. Gillian has continued to be a great support to the organisation as we’ve implemented the iMIS system.

    Tony Stubbs, Chief Operational Officer, Australian Diabetes Educators Association

  • In working with Gillian, I have found her to be strategic, collaborative, insightful, meticulous, conscientious, pro-active, solutions-focussed and entrepreneurial with robust commercial acumen. Gillian is highly respected by our team and her easy-to-work-with manner makes her a fantastic team and project leader as well as a team player.

    Magriet Raxworthy, Chief Executive Officer, Dietitians Australia

  • Gillian is a lovely facilitator. She is knowledgeable, clearly explains everything, and is very patient with people. Her voice is very soothing and peaceful, great for guided meditation!

    Jordana M. Workplace Workshop Participant.

  • Gillian's warm, sensitive, kind, and open-minded approach creates a safe space for you to connect with your thoughts and feelings. Whether related to work-life or personal-life, and no matter what activity (from meditation, to art therapy, to numerology) Gillian's tailored approach ensures that your experience is fit for purpose and results in insightful and calming opportunities for growth and healing. I loved every moment of working with Gillian.

    Sarah G. Workplace Workshop Participant.

  • Gill is a very skilled and experienced art therapy facilitator. Her session at our workplace made everyone feel comfortable and relaxed, and also provided a platform for participants to connect with their creative side. Highly recommend her!

    Michelle T. Workplace Workshop Participant

  • I found the sessions were relaxing, smooth, and meaningful. They greatly helped me with improving my wellbeing and mental health condition. As the matter of fact, I still keep the clay container I made during your art therapy session, it gave me a great sense of achievement, emotional relief and a deep feeling of joy. So, thank you for running those sessions and I sincerely hope more people can benefit from your therapies and I’m sure they will also enjoy working with a professional therapist who’s focusing on people.

    Tina Z. Workplace Workshop Participant.

How does this all work?


01. DISCOVERY

An opportunity for us to meet and get to know each other. Tell me about the challenges you’re experiencing and the support you’re looking for.

02. PROPOSAL

If we decide we’d like to work together, there are 2 options: a casual consulation package or a contracted arrangement for longer term project work.

I’ll send you a work proposal covering your specific needs and how I can support you.

03. CONTRACT

Purchase the casual package that meets your needs or review and sign the contract of terms and conditions sent to you. Book in the first appointment and let’s get started!

04. END POINT

Once the project is complete, you’ll receive a handover of the project through training, summary reports, or whatever method works for your business.

As your business changes and grows, reach out for additional Consultations when you need further support or fresh insights.

Book a Discovery Call